Resource Management Sunrise Business Account – Business Customer Web Portal Application Clarify ECHS – CRM Application. Order processing, trouble tickets, customer Contact, Enquiries, complaints, SLG & SLA monitoring, MIS reporting. CTI Enabling Applications Complaints – Packaged software for managing complaints within the food industry Annualised Hours – Shift rota planning and control system Front End Order Processing System Chilled Order Processing System Sales Information System – Combining information from several backend legacy systems to provide accurate corporate sales figures. Touch screen & barcode applications Integration of EDI into order processing systems Stock Control & Order Processing – Full stock, storage & location control systems for large warehouses including stock rotation of short shelf life products. Load & Distribution Planning for a large haulier. Product Recall Materials Requirements Planning – Combining warehouse stock figures, current orders & projected orders to plan factory production and from that production to plan raw material and part production requirements and automatically place orders with suppliers. ERP Costing Systems – Food processing factory cost controls Shop Shelf Planning – Planning the layout of products on shop displays Touch Screen & Web site for Estate Agents